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AGRIX AI AGRONOMIC DECISION AI

Support

For questions, bug reports, or feature requests about AGRIX AI, please contact us at the email address below. It may take a few business days for us to reply.

Contact form: raixen.net/support (Send us your questions, bug reports, and ideas for improvement here. We reply to frequently asked questions right away.)

Contact: info@raixen.net

Frequently Asked Questions

Q. Is AGRIX AI a photo diagnosis app?

No. AGRIX AI is a crop decision AI built mainly around text input. If you have photos, they are treated as supporting information, but the app never identifies a pest or disease from photos alone.

Q. Why doesn’t it start with fertilizer?

Most problems are not caused by a “lack of fertilizer” but arise at an earlier stage (temperature, soil physical properties, moisture, EC). AGRIX AI examines the structure of causes in this order — temperature → soil physical properties and oxygen → moisture → EC → minerals → growth phase — to sort out what you should check before adding fertilizer.

Q. What’s the difference between BASIC and Elite?

BASIC covers growing decisions (fertilization, growing environment, disease risk, and more). Elite covers everything in BASIC plus management decisions (yield conversion, loss calculation, and decisions on improvement investments).

Q. How do I cancel my subscription?

On iOS, go to “Settings → Apple ID → Subscriptions.” On Android, go to “Play Store → Menu → Subscriptions.”

Q. I have a billing problem

First, try “Restore purchases” in the app. If that doesn’t solve the problem, please contact us at the email address above.